Accessibility Statement
Last Updated: March 17, 2026
Abode Warehouse is committed to making abodewarehouse.com accessible to all visitors, including people with disabilities. We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. If you encounter any accessibility barriers on our website, or if you need assistance placing an order, viewing product information, or using any feature of our site, please contact us at hello@abodewarehouse.com or call (925) 989-9711. We are happy to assist you directly and will use your feedback to improve our website.
Our Commitment
Abode Warehouse believes that everyone deserves equal access to our products, services, and information. We are committed to ensuring that abodewarehouse.com is accessible to people with disabilities, including individuals who use assistive technologies such as screen readers, screen magnifiers, voice recognition software, and keyboard-only navigation.
Our goal is to provide a positive, inclusive experience for all visitors and customers.
Standards We Follow
We use the Web Content Accessibility Guidelines (WCAG) 2.1, published by the World Wide Web Consortium (W3C), as our standard for web accessibility. We strive to meet Level AA conformance, which addresses the most common barriers for users with visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
Our efforts include:
- Providing text alternatives for non-text content (images, icons, and graphics)
- Ensuring sufficient color contrast between text and background
- Making all functionality available from a keyboard
- Using clear, consistent navigation and page structure
- Providing descriptive headings and labels
- Ensuring forms are labeled and accessible to assistive technology
- Avoiding content that flashes or causes seizures
- Testing our website regularly with assistive technology
Ongoing Efforts
Accessibility is an ongoing process. We are continuously working to improve the accessibility of our website, including:
- Training our team on accessibility best practices
- Incorporating accessibility into our design and development process
- Conducting regular audits and testing of our website
- Reviewing and updating our practices as web accessibility standards evolve
- Addressing accessibility feedback from our customers promptly
Known Limitations
While we strive for full accessibility, some areas of our website may not yet fully meet WCAG 2.1 Level AA standards. We are aware of potential limitations in the following areas and are actively working to address them:
- Some older product images may lack complete alternative text descriptions
- Certain third-party content or embedded tools may have their own accessibility limitations
- PDF documents linked from our site may not be fully accessible
We are committed to resolving these issues and improving our site on an ongoing basis.
Third-Party Content
Our website may include content or services provided by third parties, such as payment processors, mapping services, or social media platforms. While we encourage our partners to adopt accessible practices, we cannot control or guarantee the accessibility of third-party content. If you experience difficulty with any third-party content on our site, please let us know and we will work to find an alternative solution.
Need Help?
If you encounter any accessibility barriers on abodewarehouse.com, or if you need assistance with any aspect of our website — including placing an order, viewing product details, requesting a quote, or accessing any information — we want to hear from you.
Contact us and we will be happy to assist you directly:
Abode Warehouse — Accessibility SupportPhone: (925) 989-9711
Email: hello@abodewarehouse.com
Address: 3564 Mt Diablo Blvd, Lafayette, CA 94549
We aim to respond to accessibility feedback within 2 business days and to resolve identified issues as quickly as possible.
Showroom Accessibility
Our showroom at 3564 Mt Diablo Blvd, Lafayette, CA is ground-level accessible. If you have specific accessibility needs for a showroom visit, please call us at (925) 989-9711 in advance and we will make arrangements to ensure a comfortable experience.
Accessibility Questions
What accessibility standards does Abode Warehouse follow?
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, which is the standard recommended for compliance with the Americans with Disabilities Act (ADA) and California's Unruh Civil Rights Act. This covers visual, auditory, physical, speech, cognitive, and neurological accessibility.
I'm having trouble using the website. Can you help me place an order?
Absolutely. Call us at (925) 989-9711 or email hello@abodewarehouse.com and our team will assist you directly. We can help you browse products, get pricing, place an order, arrange delivery, or answer any questions — over the phone or via email.
How do I report an accessibility issue on the website?
Please email hello@abodewarehouse.com or call (925) 989-9711 with a description of the issue, including the page URL and what you were trying to do. We take accessibility feedback seriously and aim to respond within 2 business days.
Is the Abode Warehouse showroom wheelchair accessible?
Yes. Our showroom at 3564 Mt Diablo Blvd, Lafayette, CA is ground-level accessible. If you have specific accessibility needs for a visit, please call us at (925) 989-9711 in advance and we'll make arrangements.